Designed to make the smart grid even smarter

A single utility billing solution to support both smart meter and traditional meter data for billing customers

Let customers choose their own due date

That’s a choice most customers would scramble to take advantage of. While most billing systems are designed to leverage monthly meter reads, our solution was built from the ground up to be “smart meter” enabled. As a result, you can create products that allow your customers to choose their own due date”, respond to price signals and implement true time-of-use (TOU) billing.

Create promotions that get noticed

Valentine’s Day? Give them a “sweetheart of a deal.” St. Patrick’s Day? Design a rate that will make their neighbor green with envy. With GridlinkCIS, you can be creative with new customer incentives by building a variety of promotions right into your products. Offer your customers a simple flat discount, a percentage off, or an event-driven credit such as paying their bill early, being a loyal customer, or lowering usage during peak times.

 

Communicate, communicate, communicate

While other billing systems might offer SMS and email capabilities, GridLink goes several steps further and offers an auto-dialer, a mobile application, and inbound SMS capabilities. Your customers will appreciate the opportunity to communicate with you anytime,anywhere.

Working with brokers? No problem.

GridlinkCIS offers built-in broker functionality that provides “broker only” capabilities such as enrollment and commission modeling. You can set up various commission models including event driven and per mil calculations. Agents log on and can easily view their enrollments and commissions.

Features



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