TruSmart Energy Powers Up its Customer Billing Solution with SmartGridCIS

The Lone Star State’s retail energy provider (REP) TruSmart Energy has selected SmartGridCIS as its billing solution provider, and is now using the newly released GridLinkCIS to manage customer billing for both prepay and post-pay accounts.

Atlanta, March 27, 2015 — SmartGridCIS is gaining a stronger foothold in the Texas energy market. In addition to their current customers in Texas, TruSmart Energy, based in Houston, has signed on to use the newly released GridlinkCIS, a cloud-based billing and CIS solution designed specifically for smart meter environments. The software delivers benefits specific to REPs including the ability to bill customers more accurately, more frequently, and with more flexible rates and products including true Time of Use. REPs can customize and control business rules locally for easy implementation and enhanced promotional capabilities.

“The bottom line is that the retail energy market in Texas is extremely competitive. GridlinkCIS can give retailers an edge as far as attracting and retaining customers,” says John Bastian, president of SmartGridCIS. “As an example, the system incorporates a comprehensive promotions engine, so they can build multiple promotions right into their rates and products, such as tenure-based credits, event-driven credits and discounts based on payment or enrollment, and bundled products such as gift cards or smart thermostats.”

GridlinkCIS also supports both smart meter and traditional meter data for billing customers, without needing significant customization. “We hear from our customers time and again that their legacy systems can’t support smart meter data. With GridlinkCIS, they can use a single platform that supports any metering technology for both traditional postpaid or prepaid utility billing,” notes Bastian.

TruSmart Energy exemplifies the creativity and flexibility that GridlinkCIS enables with its multiple promotions including “Free Sundays” for prepaid customers and “TruCredit Plan” for high-use customers.

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